Installation, repair & maintenance covering Bury St Edmunds and the surrounding areas.


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About Us

HL was founded, is based and serves the town of Bury St Edmunds and nearby areas. Our engineers all have at least ten years’ experience in air conditioning and refrigeration installation, maintenance and repairs.

Our expertise allows us to provide the finest air conditioning and refrigeration services, supplying air conditioning and refrigeration units from leading manufacturers such as Daikin, Panasonic, JE Hall, Martsair. Friga-Bohn and Mitsubishi.

Our Ethos

Since the very outset, the majority of our work is recommended by word of mouth and people referrals.  This speaks volumes in terms of our core value – providing a personable, highly efficient, diligent service to residential and commercial customers alike, whilst supplying top branded products.

We pride ourselves on our customer-focused approach and more often than not, you will liaise with the same engineer right from that initial call to any after-sales care and follow-up maintenance.

As well as being experts in their industry, our engineers have an eye on what is appealing to individual customers, keeping ahead with trends and technology whilst appreciating that aesthetics are just as important.

Being a local company gives us the opportunity to build and maintain lasting relationships, enhancing our friendly, loyal service.  We are proud to support the community, from sponsorship billboards to appointing local tradesmen and contractors.   Crucially, by serving Bury St Edmunds and the surrounding areas it means we are never too far away in the event of a break-down!

   

Our Services

Air Conditioning

Whether business or domestic buildings, we offer whole package installations from complimentary site visit and quotation to the aftercare instructions for use.  We also provide maintenance schedules and breakdown services.

Refrigeration 

Once a commercial refrigeration unit is underperforming or incurred a problem, we realise time is of the essence.  Our highly skilled engineers will ensure a timely visit is undertaken, always providing reliability and reassurance.

Typical refrigeration units we service include:

  • Walk-in cold or freezer room
  • Cellar Coolers
  • Commercial fridges and freezers

Areas we cover:

Bury St Edmunds

Brandon

Diss

Elsmwell

Exning

Haverhill

Ixworth

Long Melford

Mildenhall

Needham Market

Newmarket

Red Lodge

Stowmarket

Sudbury

Thetford

Want to know how we can help?

Client Testimonials

“Always extremely pleased with their work as one engineer can carry out all of our refrigeration and air conditioning requirements. They also prove excellent value for money! ”

The Woolpack | Fornham St Martin, Bury St Edmunds

“Always quick to respond and always carries out repairs efficiently with very little disturbance to our shop.”
Happy Shopper | Bramford Lane, Ipswich, Suffolk

“Having known Mark for many years I would not trust anybody else with our cold room!”
Eastern Spice Restaurant | Ipswich, Suffolk

"We had Mark come to fit our air conditioning unit in our bedroom, he was clean, professional and got the job done in a day. I was impressed at the amount of care and effort he put into concealing the piping on the wall and minimising the amount of parts you could see in the bedroom. Well considered and well executed, very happy customer! 100% recommend for business and commercial."

Jennifer | Bury St Edmunds

"We found Mark & his team competent and efficient, providing a good technical solution to our project requirements in double quick time and with no hassle."

Peter Romaniuk RIBA | Big Brown Dog Ltd (architectural activities)

"HL are the go-to company for our new builds.  We know they will go the extra mile without hesitation, always providing a professional and immaculate installation."

Gary Sallows | Chapel Homes (property development)

Certified Engineers

Our engineers are qualified in C&G 2079 refrigerant handling and carry FGAS registration. They also have qualifications in IOSH, giving you peace of mind that they understand the importance of health & safety.

No Travel Charges

We provide services for both domestic & commercial customers and cover Bury St Edmunds and the surrounding areas without passing on any travel charges to our clients.

Accreditations

Hl refrigeration and air conditioning logo